Premium Delivery Service

Spesa Deliver Next Working Day after despatch as standard, but with our Premium Service you'll get so much more for so little. Choose Premium at check out and get:

 

Priority Despatch
We have special Spesa people that make sure that you're order is pick packed and despatched as a priority!

One Hour Delivery Slot
Don't stay in all day waiting for your delivery. Our super couriers will email or SMS you on the morning of delivery to let you know you one hour delivery slot.

Tracking Portal
Want to see where your delivery driver actually is... well we let you. You'll have access to a tracking portal that provides you up to date information of exactly where your delivery driver is on your delivery date. Just follow the tracking link we send you.

Delivery Management
Allows you the self service ability to modify your delivery by asking for it to be left with a neighbour, a pick up shop near you or just simply changing the delivery date.

Email and SMS Notifications
You'll be emailed and SMS'ed (if we have your number on record) with updates of when your parcel has been collected and if there's any delays or changes to your one hour time slot.

Prime Return Service
Access to our Prime Return Service means that once it's received we'll despatch your exchange or refund within one business day.

0800 Freefone Customer Service Number
We'll provide you with a completely free Customer Service number that connects straight to a human, no computer and no options to select to speak to someone.